Reporting Issues
MapRun runs on a wide range of iPhone and Android hardware and versions.
It is possible that users can experience issues on particular makes/models and operating system versions.
If you have issues, please first check the recommendations on phone settings.
Please report any issues to support@maprun.net to allow these issues to be identified and rectified.support@maprun.net
If you have repeat issues on a particular Android device, please follow the instructions published by Strava to capture a system log. In the case of MapRun, please email the log file to support@maprun.net
For more information, please email: support@maprun.net
It is possible that users can experience issues on particular makes/models and operating system versions.
If you have issues, please first check the recommendations on phone settings.
Please report any issues to support@maprun.net to allow these issues to be identified and rectified.support@maprun.net
If you have repeat issues on a particular Android device, please follow the instructions published by Strava to capture a system log. In the case of MapRun, please email the log file to support@maprun.net
For more information, please email: support@maprun.net