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Reporting Issues

MapRun runs on a wide range of iPhone and Android hardware and versions.

It is possible that users can experience issues on particular makes/models and operating system versions.

If you have issues, please first check the recommendations on phone settings.

Please report any issues to support@maprun.net to allow these issues to be identified and rectified.support@maprun.net

If you have repeat issues on a particular Android device, please follow the instructions published by Strava to capture a system log. In the case of MapRun, please email the log file to support@maprun.net
​
For more information, please email: 
support@maprun.net
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