Reporting Issues
MapRun runs on a wide range of iPhone and Android hardware and versions.
It is possible that users can experience issues on particular makes/models and operating system versions.
If you have issues, please first check the recommendations on phone settings.
Please report any issues to support@fne.com.au to allow these issues to be identified and rectified.
If you have repeat issues on a particular Android device, please follow the instructions published by Strava to capture a system log. In the case of MapRun, please email the log file to support@fne.com.au
For more information, please email: support@fne.com.au
It is possible that users can experience issues on particular makes/models and operating system versions.
If you have issues, please first check the recommendations on phone settings.
Please report any issues to support@fne.com.au to allow these issues to be identified and rectified.
If you have repeat issues on a particular Android device, please follow the instructions published by Strava to capture a system log. In the case of MapRun, please email the log file to support@fne.com.au
For more information, please email: support@fne.com.au